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and I assured them the repairs will not be made by this dealership if at all possible.
I am a very pleasant and professional person and this not the customer service I expected from a dealership Reply AUTONATION FORD IN LITTLETON, CO is the WORSE dealership in the WORLD. I brought my 2012 Ford Explorer to fix a warranty power steering issue.
Sometime within the service appointment they smashed into my truck with another customers car. I asked for a document explaining the incident, and that they would warranty the respiratory work.
They said no problem and assured me there was a new Silverado loaner truck waiting for me.
The company owns and operates 266 dealerships across America selling 32 different manufacturing brands in 15 states.
Auto Nation trades on the New York Stock Exchange under the symbol AN, is a member of the S&P 500, and is #177 in the Fortune 500.
I lost everything I own except for my dog and this POS car to Hurricane Harvey. I will contact the Texas State Attorneys Office regarding this issue. We have ordered parts three days in a row and every time the new central delivery system in Denver takes 2 days to get us our parts it looks like we will be looking for a new dealership to work with parts are no longer a priority for this company …
I finally went to pick up my truck THREE WEEKS later from the initial appointment They still charged me for the service, even after they said it would Be waived for my inconvenience.
The truck is covered in overspray and the paint has dimples in it.
The next days to come were all filled with lies and BS excuses so they can continue to have the truck longer to finish the body work from the accident.
I tried calling Autonation corporate office for answers or any resolution, and they just totally blew me off.I work in a very large company employing nearly 3000 people in area and I will spread the word for sure.